Refund and Cancellation
At ReservationKart, we strive to provide a seamless experience for booking airline services. This Refund and Cancellation Policy outlines the terms and conditions for cancelling bookings and requesting refunds for services booked through our website, https://reservationkart.com. By using our services, you agree to the terms of this policy.
Cancellation of Bookings
Cancellations for flight bookings are subject to the fare rules and policies of the airline operating the flight. Please review the specific terms at the time of booking.
- Airline Policies: Each airline has its own cancellation policy, which may include fees or restrictions. ReservationKart will process cancellations in accordance with the airline’s rules.
- Timeframes: Cancellations must be requested within the timeframes specified by the airline. Some tickets may be non-refundable or subject to penalties.
- Usage Data: Information about how you interact with our website, including IP addresses, browser type, device information, pages visited, and time spent on the site.
- Service Fees: ReservationKart may charge a non-refundable service fee for processing cancellations, as outlined during the booking process.
Refund Eligibility
Refunds are processed based on the airline’s fare rules and the type of ticket purchased. Common scenarios include:
- Refundable Tickets: If your ticket is refundable, you may receive a full or partial refund, minus any applicable airline penalties or ReservationKart service fees.
- Non-Refundable Tickets: Non-refundable tickets may not qualify for a cash refund but could be eligible for a travel credit, subject to airline policies.
- Airline-Initiated Changes: If an airline cancels or significantly changes your flight (e.g., schedule changes), you may be eligible for a full refund or alternative travel options.
How to Request a Cancellation or Refund
To request a cancellation or refund, please follow these steps:
- Contact our customer support team via email at support@reservationkart.com or by phone at +1-800-222-8888.
- Provide your booking reference number and details of your request.
- Our team will review your request and inform you of the airline’s policy, applicable fees, and refund eligibility.
Refund processing times vary depending on the airline and payment method, typically taking 7-21 business days after approval.
ReservationKart Service Fees
ReservationKart may charge service fees for processing cancellations or refunds, which are non-refundable. These fees are disclosed during the booking process and depend on the complexity of the request.
No-Show Policy
If you fail to check in or board your flight without cancelling in advance (a “no-show”), your ticket may become non-refundable, and no travel credits may be issued, per the airline’s policy.
Special Circumstances
In certain cases, such as medical emergencies or bereavement, airlines may offer exceptions to their standard policies. Please contact our support team with relevant documentation, and we will assist in coordinating with the airline.
Changes to This Policy
We may update this Refund and Cancellation Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.